Kang Wen Culture & Education Foundation is the exclusive representative in Taiwan; ISIC Taiwan website is operated by STAGE

FAQ

 

About the card

What is the ISIC card?

The ISIC is the only internationally-recognized proof of full-time student status issued in over 130 countries. It is endorsed by organizations such as UNESCO, the European Council on Culture and the Andean Community of Nations. The card is recognized by universities, academic institutions, student organizations, national governments and ministries of education around the world. As such, it allows you access to exclusive benefits and discounts around the world.

The ISIC is available to full time students at school, college or university, aged 12 years and above. There is no upper age limit.

What if I am not a student?

If you are not a student, but are 30 years old or younger at the time you apply for the card, the International Youth Travel Card (IYTC) is the right card for you.

If you’re a full time teacher or professor, you can apply for the International Teacher Identity Card (ITIC).

The IYTC and ITIC both offer similar benefits, services and discounts to the ISIC.

Can I use my card as proof of identity?

The ISIC is proof of student status and can be used to identify yourself in different places. However, some countries may require a different form of identification so please check in advance.

Do my friends and family also enjoy the benefits?

Unfortunately not! ISIC offers and discounts can only be enjoyed by the cardholder. However, your family and friends might also be eligible for their own ISIC cards.

What if my country does not issue ISIC, how could I apply?

If there is no issuing office in your country. You could still apply it on where you travel, just remember to bring your proof of enrollment (in English).

What if my ISIC has expired? Can I renew my card?

In Taiwan, if you currently has expired SinoPac ISIC debit or ISIC cobrand card, you could apply for revalidation. However, if your ISIC is ISIC Classic or issue by other countries’ office, you could only apply for new card, please email to travel@isic.com.tw for more detail.

What if I lost my card, what should I do?

Generally, ISIC cards are non-refundable and non-transferable. If you lost your card, we are unable to reissue a card for you. You have to reapply for a new card so please keep your card in safe place at all time.

The Process and detail for online application?

Do I need to prepare for photo and documents in print?

From 2019, you could upload your photo and documents to ISIC Taiwan’s online application system.

What do I need to get the ISIC/IYTC/ITIC?

What documents do I need to apply for the card? (ISIC)

The ISIC is only available to full time students, so you must be able to prove you are currently studying full time at school, college or university.

When applying please upload one of the following documents:

  • A signed and dated official document on university or school stated that you are studying there full time.

You will also need to upload:

  • Proof or your date of birth.
  • A passport sized photo.

What documents do I need to apply for the card? (IYTC)

The International Youth Travel Card is for people aged between 12 – 30 years old who are not fulltime students.

To get an IYTC you must be able to upload proof of your age with one of the following documents:

  • Passport
  • Birth certificate
  • Official Identity Card issued in your country of residence

You will also need to upload a passport sized photo image.

What documents do I need to apply for the card? (ITIC)

The ITIC card is for full time teachers or professors.

To prove your full time teaching status, you will need a letter on official school or university. This must state that you are employed at a recognized school, college or university for at least 18 hours per week, for a minimum of 1 academic year.

You will also need to upload a passport sized photo as well.

What is a full time student?

Generally, full time means at least 15 hours of study a week, for a minimum of 12 weeks per year.

The ISIC is available to full time students at school, college or university, aged 12 years and above. There is no upper age limit.

How long is the card valid for?

Generally, the ISIC Classic and ITIC are valid for up to 16 months, starting on 1 September or 1 December, depending on the academic year of the country you purchase your card. SinoPac ISIC debit is valid for 12 months from the date your card been issued.

The IYTC is valid for 12 months from the date your card been issued.

How much to apply ISIC/ITIC/IYTC?

  • The application fee for ISIC/ITIC/IYTC is currently 400 NTD. If you choose mail deliver when applies, 80NTD would be added to your bill total and you have to pay in advance to received your card later.
  • The application fee for SinoPac ISIC debit card is also 400NTD and must pay in advance to ISIC Taiwan. You might pick up your SinoPac ISIC debit card once you open an account at selective SinoPac bank branches.

How to Pay?

You could pay by credit card or Virtual Account on ISIC Taiwan’s on line application system. If you choose mail deliver you have to pay in advance to received your card later.

Card mail delivery process and time table?

  • Once your card been approved and you have make your payment, it will take up to 5 working day to receive your card.
  • Your mail order will be sent out by prompt registered mail. Please make sure all address and cell phone number are correct to prevent mail delay or return.

 

Benefits and Discounts

How can I find benefits and discounts?

Please use our discount search engine to search for discounts worldwide – www.isic.org

Your card provides you with a wide range of discounts and special offers including discounts on travel, entertainment and software. Discounts vary around the world so to make significant savings at home and when travelling abroad make sure your ISIC card goes everywhere with you!.

Feel free to adjust the search to get discount information per category or in other cities or countries you may be interested in. Please note some benefits and discounts may have restrictions.

Can I search for discounts easily on my phone or tablet?

You can search on our mobile website. – http://m.isic.org

Or you can download our free benefits application available for:

 

Cannot get discounts?

I bought my card; do I have to activate it?

You can check your card status to see if you need to activate your card here. - http://www.isic.org/faq/

You can also visit our Activation Page. - https://activate.isic.org

I was refused a discount or benefit, what do I do?

We take refusal of discount very seriously. In order to fully investigate the case, please contact us and explain what happened and where with as many details as possible. We will the fully investigate the matter.

My card won’t allow me access to online discounts.

You can check your card status here. - http://www.isic.org/faq/

Please contact us with a scan or photo of the front and back of your card so that we can investigate.

Business Requests:

Can I offer a benefit/discount from my company?

Increase your profile in the student community

Offering student discounts and benefits means you can begin to build brand loyalty with these important customers of the future. ISIC benefits – and therefore your products – are promoted through different forms of marketing to students, targeting millions of students around the world through the ISIC website, national ISIC organizations, discount guides and more.

Build your brand image

Partnering with ISIC says a number of positive things about your company and product: You take students seriously and care about their personal development, you are associated with respected organizations which have endorsed ISIC, including UNESCO, the EU and national governments.

No financial investment required

Partners pay nothing to ISIC to become affiliated, so with no financial risk, you have nothing to lose. All you need to do is offer a discount or benefit to ISIC cardholders.

One solution Many markets

ISIC partners reach multiple markets around the world in an efficient, cost-effective and coherent way. Here at ISIC, we do the negotiating and come up with the marketing solutions.

Guaranteed to target students

We can guarantee that the benefits you offer ISIC cardholders are accessed only by students. All ISIC cards have a unique serial number stored in our database, which means the ISIC Association can provide partners with online card validation.

Contact us at travel@isic.com.tw if you are interested in offering an ISIC student discount or benefit.

We would like to issue the ISIC card as our university card?

Contact us at travel@isic.com.tw if you are interested in offering the ISIC card as a university card.

I would like to sell the ISIC card.

Contact us at travel@isic.com.tw if you are interested in selling the ISIC card.

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